Discussions

shipment API / Order not Found, or no implicit conversion of Symbol into Integer

I am having issues with the shipment API. We use a similar process to update inventory via POST, but we are unable to get tracking to work at all. This is the JSON I am sending: {"shipment":{"sb_order_seq":1087,"carrier_name":"FedEx","tracking_number":"561514290845","items":{"sku":"GXF05753","quantity":1}}} I get the response "There was an error with your request. (no implicit conversion of Symbol into Integer)"}}

Posted by [email protected] 4 days ago

Linking Listings to Products Via API

Hello. We have a ton of listings, and currently we have to link them manually to products. Does the api provide a way to link the listings to products?

Posted by Kelvin 5 days ago

Shopify / Amazon orders not updating

Amazon orders get imported to Shopify just fine but the problem occurs when we ship in Shopify. We will make the labels in Shopify but they don’t get updated in amazon. I checked on sellbrite and saw that there is some sort of error with the warehouse assignment but we only have 1 warehouse so I’m wondering if that’s the cause on why it won’t update. This is a new problem that came out of no where. We’ve been using sellbrite for quite some time now too

Posted by Tai 10 days ago

Endpoint request timed out

Posted by [email protected] about 1 month ago

Test Data

In order to finish the testing phase on our integration, we require testing data / orders from Sellbrite but could not find any in the testing environment. We have an active account. Is there a different place to source this kind of data? Many thanks,

Posted by Sarah Kiner about 1 month ago

Zero Inventory in Shopify - Still sold on Amazon

What am I doing wrong? I get updates that the inventory is syncing, but maybe I'm misunderstanding how it works? An item was listed on Shopify and Amazon. It sold on Shopify. Weeks later, it sold on Amazon, but I have zero in stock.

Posted by Carrie 3 months ago

ANSWERED

SKU ID Question

Hello, When attempting to call the Inventory Endpoint of your API (https://api.sellbrite.com:443/v1/inventory) and use the PATCH Method to update the available quantity of a given SKU, we invoke a 404 Error with the Response Payload indicating that the Product cannot be found, when in fact the Product very much exists. Your API Documentation only specifies a "SKU", so I would assume your platform automatically reconciles product/variant but that seems to not be the case. Can you please review the Log data below and confirm if this is happening because the SKU ID (S100220A-UPC-TRACKED) we are attempting to update, is a variant of a different SKU ID (B07MH8ZYKQ)? --------------------------------- Request Headers: authorization: Basic NGVlY2YzZWItMzUyNi00M2E1LTkzMmQtZTgxMzE0NjAzODgxOjZhODQ3NTYwZDRlYWQ3ZTkwMDNhNDgyNDE2MGE0NDYw Accept-Encoding: identity Content-Type: application/json Request URI: https://api.sellbrite.com:443/v1/inventory Request Method: PATCH ----------------------------------- Request Payload: { "inventory": [ { "sku": "S100220A-UPC-TRACKED", "warehouse_uuid": "b8617c58-376e-443f-9109-b82c5faffd6d", "available": 1260 } ] } ------------------------------------- Response Headers: date: Thu, 21 Oct 2021 19:17:35 GMT content-type: application/json; charset=utf-8 content-length: 29 connection: close x-amzn-requestid: 45855e9a-5c70-4626-8153-ce35ef750785 x-xss-protection: 1; mode=block x-runtime: 0.087859 strict-transport-security: max-age=31536000; includeSubdomains content-security-policy: default-src https: data: 'unsafe-inline' 'unsafe-eval'; connect-src *; img-src * data: x-amzn-remapped-connection: keep-alive x-request-id: 467220d1-864d-4551-aaaf-1c5b92179b80 x-amz-apigw-id: HkpwfEl2PHcF_Qg= cache-control: no-cache x-amzn-remapped-server: nginx/1.10.3 (Ubuntu) x-content-type-options: nosniff x-amzn-remapped-date: Thu, 21 Oct 2021 19:17:35 GMT Request URI: https://api.sellbrite.com:443/v1/inventory Duration (ms): 374.5 -------------------------------------- Response Payload: { "error": "Product not found" }

Posted by Kyle O'Neill 3 months ago

ANSWERED

sku

Hi. I have been testing out the API and am running into an issue with passing a sku when upserting a new product. Using the cUrl POST /products/{sku} example that is provided in the reference, I changed this line to: -d '{ "name": "APITEST9", "sku":"TestSKU9"}' The product gets created, but the sku field is filling in the value "sku" and not what was passed in the API call. Please note that if the same test is performed with the "Try it" button, it passes and creates the sku correctly with the field value as above. Please let me know. Thanks!

Posted by Rob G. 4 months ago

Timeout when pulling data for a large date range (anything above 1000 orders)

I am not being able to fetch all the data for a date range that is higher than 5 days or more. When i see the orders, it looks as if only 1000 records are being pulled up, if I ask for more, the loader keeps loading and then times out.

Posted by Imran 4 months ago

UNABLE TO POST - {"error":"Your Sellbrite plan does not qualify for API access."}

Posted by Wayne Holloway 4 months ago